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Business Etiquette Training
4th February 2016 @ 8:30 am - 12:30 pm
R590 – R690BUSINESS ETIQUETTE
TRAINER: Shereen Da Costa – Business Skills Alliance
Date | 4 February 2016 |
Time | 08:30 – 12:30 |
Venue | Chamber House, Royal Showgrounds |
COST (includes vat) | |
Members | R590 p/p, R560 p/p for 3/more, R510 p/p for 5/more |
Non-members | R690 p/p, R660 p/p for 3/more, R610 p/p for 5/more |
OVERVIEW
Business Etiquette is good for business and we’ll show you why and how!
The course outlines what is trending in terms of best practice to improve customer retention and building business-to-business relationships.
Participants will be guided through simple and practical ideas through governance and communication that will improve professionalism and the bottom line.
- Ethics in a business environment.
- Professionalism
- Communication
- The importance of confidentiality.
- Corporate Governance.
WHO SHOULD ATTEND
Employees responsible for customer relations, business owners and managers.
Attendees will receive a certificate of attendance.