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Essential Communication Skills
18th October 2018 @ 8:30 am - 12:30 pm
TRAINER: Janet Finch – Communication 101
Date 18 October 2018
Time 08:30 – 12:30
Venue Chamber House, Royal Showgrounds
COST (includes vat)
Members R635-52 p/p, R605-27 p/p for 3/more, R554-83 p/p for 5/more
Non-members R736-40 p/p, R706-15 p/p for 3/more, R655-71 p/p for 5/more
OVERVIEW
Clear communication is the key to your success.
Effective communication is a complex area and can make or break any relationship, especially in the corporate environment.
This workshop focusses on:
Understanding the different types of communication.
Assessing communication skills.
The importance of body language and other non-verbal influences.
Identifying triggers and developing healthy responses.
Listening techniques.
WHO SHOULD ATTEND
Specific focus on team leaders at all levels and across all fields and departments.
Attendees will receive a certificate of attendance
