Events Search and Views Navigation
February 2024
Training – Telephone Reception
Training - Telephone Reception TRAINER: Ann-Rose Oldham – Maritzburg Business College OVERVIEW • Motivation and attitude. • Initial identification. • Voice clarity. • Good listening skills. • Assertiveness. • Transfers. • Screening. • Initiating outgoing calls. • Calls of complaint. • Difficult calls/names/messages. • Reception duties.…
Find out more »NGO Forum
NGO Forum Please don’t miss out on our first meeting of the year which will be a 2-hour workshop on APPLYING A BUSINESS MINDSET TO RUNNING YOUR NPO- Presented by: Carrie Leaver - GEN C Consulting Carrie runs GEN C Consulting and is passionate about Economic…
Find out more »Chamber Lunch – The Truth vs Fiction Edition
Chamber Lunch - The Truth vs Fiction Edition Chamber Lunch is a fun networking event which includes a two-course meal, refreshments and lots of lucky draw prizes! Put your business card in the Chamber pot and you may be drawn as a speaker at the next…
Find out more »Training – Practical Management of Absenteeism in the workplace
Training - Practical Management of Absenteeism in the workplace PRACTICAL MANAGEMENT OF ABSENTEEISM IN THE WORKPLACE BOTH IN A UNIONIZED AND NON-UNIONIZED WORK ENVIRONMENT TRAINER Raj Seeparsad ABOUT THE TRAINER Raj Seeparsad is a retired HR / IR & Training Professional with approximately 41 years' experience…
Find out more »Small Business Network
Small Business Network This is a network and forum for people who are serious about developing their small business. It provides an opportunity to learn from each other, source new clients, and enjoy the company of others who are involved in a similar pursuit of development…
Find out more »March 2024
Lean Forum
Lean Forum INTERGRATING STATISTICAL PROCESS CONTROL & LEAN PRINCIPLES FOR ENHANCED OPERATIONAL EXCELLENCE Presenter: Tanya Hulse (in-person) and Maurice Kuhn (virtual) Training Leadership Consulting (TLC) Directors Tanya has extensive knowledge and practical experience applying Lean principles in the workplace Maurice is TLC’s Master Black Belt and…
Find out more »Training – Effective Delegation, Giving Instructions & How to be Assertive
Training - Effective Delegation, Giving Instructions & How to be Assertive TRAINER: Brenda Eckstein – Brenda Eckstein International ABOUT THE TRAINER Brenda Eckstein has extensive business experience and has presented training on 5 continents. As an executive coach, she gained an M Phil (Management Coaching) degree…
Find out more »Business Breakfast With Melanie Veness
Business Breakfast With Melanie Veness Chambers and the critical role they play on behalf of business Join us at Fernhill (Howick) on Friday 8th March 2024 at 8h00 till 10h00am. Meet Melanie Veness - CEO of Pietermaritzburg & Midlands Chamber of Business. Venue: Fernhill Hotel, 3255…
Find out more »Training – Customer Experience Management
Training - Customer Experience Management TRAINER: Sarah Giles – Training Leadership Consulting Overview Identifying your customers as well as understanding their needs will set you apart from your competitors. This workshop will help you to look at your business processes from your customer's perspective. You will…
Find out more »Leadership Network
Leadership Network PMCB LEADERSHIP NETWORK Invites you to a presentation on Bringing the Personal Back into Interpersonal Communication Interpersonal communication in the office – the do's and don'ts of talking to people in an office setting. How to write emails people want to read. A question…
Find out more »
